Frequently Asked Questions

Do you provide personal medical services?

OKH is pleased to share general health information to support the wellbeing of your family. We are unable to provide direct medical advice and encourage you to speak with your healthcare provider or seek medical attention, as required.

Do you provide in-person medical services?

OKH is a social-media based health promotion program and does not facilitate in-person or virtual medical care.

Do the providers get paid to film videos?

The healthcare providers who contribute to our content design and delivery do not receive compensation from OKH.

Where are you based?

OKH is based at St. Michael’s Hospital, Unity Health Toronto and welcomes contributors for the OKH channels from across the world.

Where do you get your information?

We aim to share evidence-based health information that is reviewed by our expert review panel, in keeping with best practices and guidelines (as per professional bodies such as the Canadian Pediatrics Society).

How do you decide which content to create?

OKH is a community-led initiative, that focuses on the priorities, perspectives, values and needs of our online community. We welcome questions and comments to help guide our content. If you would like to submit a question please click here. The various OKH cultural-linguistic chapters are guided by recommendations and engagement with community members and agencies.

Is your team available for media interviews?

The OKH is pleased to help share information and advocate for topics related to child and youth health and well-being. Please contact us here with any media inquiries.

How can I contribute?

OKH is a community-led program. We welcome your comments and questions to help guide our content. If you would like to make a donation to support the work of OKH, you are invited to donate here.